• Dubai, Abu Dhabi UAE
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Terms & Conditions

Terms & Conditions

Last Updated: October 15, 2025

Welcome to Appliances Repair UAE (“we,” “our,” or “us”). By accessing our website or requesting appliance repair services through phone or WhatsApp, you agree to comply with the Terms & Conditions outlined below. Please read them carefully. If you do not agree with any part of these terms, please discontinue using our website and services.

1. Website Usage

By using our website, you agree that:

  • You will use the website for lawful purposes only

  • You will not attempt to damage, disrupt, hack, or misuse the website or its content

  • You will not submit false, misleading, or harmful information through our contact forms or communication channels

We reserve the right to suspend or restrict access to the website if misuse or suspicious activity is detected.

2. Service Requests & Bookings

When requesting an appliance repair service:

  • You must provide accurate details including name, contact number, address, appliance type, and brand

  • Our services are available only in Dubai and Abu Dhabi

  • Service appointments are subject to technician availability and location coverage

  • Booking confirmation may be provided via phone call or WhatsApp

We reserve the right to decline or cancel service requests that contain incomplete, incorrect, or misleading information.

3. Pricing & Payments

  • Repair charges depend on appliance type, model, issue complexity, and labor requirements

  • Diagnostic or inspection charges may apply and will be communicated in advance

  • Final payment is due after service completion unless otherwise agreed

  • Any required replacements or additional work will be quoted before proceeding

We do not accept online payments directly through the website. Payments are collected after service delivery.

4. Service Warranty

  • Warranty coverage, if applicable, applies only to the specific repair work performed

  • Warranty duration varies by service type and will be explained by the technician

  • Warranty does not cover damage caused by misuse, electrical fluctuations, physical impact, or third-party intervention

  • Warranty claims must be reported within the stated warranty period

5. Technician Visits & Customer Responsibilities

To ensure smooth service delivery:

  • Someone must be present at the premises during inspection and repair

  • The service location must be safe, accessible, and compliant with building regulations

  • If a technician arrives and access is unavailable, a revisit or call-out fee may apply

  • We reserve the right to refuse service if conditions are unsafe or unhygienic

6. Parts & Materials

  • Only compatible and approved parts will be used when replacements are required

  • Replacement components may carry a manufacturer’s warranty

  • We are not responsible for defects in third-party parts not supplied or installed by us

We focus strictly on repair services and are not a spare parts retailer.

7. Cancellations & Rescheduling

  • Appointments can be canceled or rescheduled by contacting us via phone or WhatsApp

  • Requests should be made at least 2–3 hours before the scheduled visit

  • If the technician is already en route or on-site, a minimum visit charge may apply

We may reschedule appointments due to emergencies, weather conditions, or technician availability.

8. Limitation of Liability

We are not responsible for:

  • Pre-existing appliance damage

  • Loss of stored data or settings in smart appliances

  • Damage caused by incorrect usage or power supply issues

  • Indirect, incidental, or consequential losses

Our maximum liability is limited to the cost of the service provided.

9. External Links

Our website may include references or links to third-party websites. We do not control or endorse these websites and are not responsible for their content, policies, or practices.

10. Phone & WhatsApp Communication

By contacting us via phone or WhatsApp:

  • You consent to receive responses related to service requests, scheduling, and follow-ups

  • Communication records may be retained for service quality and internal reference

  • We do not sell or share customer communication data with third-party advertisers

11. Intellectual Property

All website content—including text, layout, graphics, logos, and design—is owned or licensed by Appliances Repair UAE.

You may not copy, reproduce, modify, or distribute any content without prior written permission.

12. Changes to These Terms

We may update or revise these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website or services indicates acceptance of the revised terms.

13. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Company Name: MUHAMMAD ASIF AND SHER ZAMAN TECHNICAL SERVICES
📞 Phone / WhatsApp: +9710553207790
🌐 Website: appliancesrepairuae.com
📍 Service Areas: Dubai & Abu Dhabi, United Arab Emirates