Privacy Policy

Privacy Policy

Last Updated: October 15, 2025

At Appliances Repair UAE (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or contact us for appliance repair services in Dubai and Abu Dhabi.

By using our website or contacting us through phone, WhatsApp, or online forms, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• City or emirate

• Appliance brand and type

• Description of the appliance issue

Communication Information

• Phone call details

• WhatsApp messages

• Service inquiries and booking conversations

Technical Information

• IP address

• Browser type and device information

• Pages visited on our website

This information helps us improve our services, respond to inquiries, and manage service bookings efficiently.

2. How We Use Your Information

We use your information to:

• Schedule and manage appliance repair services

• Respond to inquiries and service requests

• Communicate via phone or WhatsApp regarding appointments and updates

• Improve website performance and user experience

• Maintain internal service and quality records

We do not sell, rent, or trade your personal data to third parties.

3. Data Sharing & Disclosure

We may share your information only when necessary:

• With our technicians for service delivery

• To comply with legal obligations or government requests

• To protect our rights, safety, or property

We do not share your personal data with advertisers or marketing agencies.

4. WhatsApp & Phone Communication

When you contact us via phone or WhatsApp:

• You consent to receive responses related to service booking, scheduling, and follow-ups

• Message and call records may be retained for quality assurance and service history

• Your communication data is kept confidential and used only for service purposes

5. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

• Analyze website traffic

• Understand user behavior

• Improve website functionality

Cookies do not collect personal information unless you voluntarily provide it. You may disable cookies through your browser settings if you prefer.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we strive to protect your data, no online system is completely secure. By using our website, you acknowledge this risk.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Maintain service records

• Meet legal or regulatory requirements

Once data is no longer required, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites for reference purposes. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

9. Your Privacy Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.

Continued use of our website or services after updates indicates acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Company Name: MUHAMMAD ASIF AND SHER ZAMAN TECHNICAL SERVICES
📞 Phone / WhatsApp: +9710553207790
🌐 Website: appliancesrepairuae.com
📍 Service Areas: Dubai & Abu Dhabi, United Arab Emirates

Appliances Repair UAE
Providing fast, on-site repair services for major home appliances with transparency, professionalism, and customer trust.